Principal UX Designer

Description Lead a team of award winning UX thinkers to build user-centered experiences that set the standard for customer experience excellence in retail. Position You are a master in applying user-centered research and design practices to inform highly complex product strategy, where you often work cross-functionally with other insights partners to achieve design excellence. You are the ultimate ambassador for the customer experience, and you act as a mentor to your design peers and business partners to promote exposure and understanding of customer attitudes and behaviors. Welcome to UX at DICK'S Sporting Goods, where technology serves as the hub of great product design. We believe that companies that invest in design practice set the standard for innovation and customer experience excellence in the retail industry. That's why we thrive on blending UX and Service Design principles to create delightful experiences that connect our customers and associates with the equipment they need to perform their best. Do you dream about user experience, either literally or figuratively? Are you compassionate towards humans and their need for quality digital experiences? Do you believe that good design is a key player in customer success? If yes, then you've come to the right place! We are looking for the next super human-centered design advocate to join our team and progress our vision of sporting goods retail excellence. Qualifications Responsibilities You are a master of user-centered research and design and are often tasked with solving some of the most complex product challenges. You seek out innovation in your research and design process to champion new digitalexperiences that dazzle customers while positively impacting the business. You work in a fast paced agile environment, collaborating closely with product managers and software engineers, where you have a heightened level of awareness and understanding regarding business strategy and profitability, as well as software development practices. You gather data insights to formulate strategic design decisions during all phases of the product development life cycle. Your presentation skills are top notch, and you are well-known for your effective UX storytelling methods when communicating your research and design findings. You bring master design skills, new ideas, and inspire all around awesomeness on the UX team. Leadership You supportUX leadership by providing continuous feedback regarding the evolution of team process standards as well as research and design capabilities. You advocate for user-centered research and design practices and evangelize design thinking across product, technology, merchandising, and marketing teams. Research & Design You know how to lead the most complex projects and execute data-intensive research to gather the right insights needed to shape great digitalexperiences. You elicit qualitative and quantitative customer feedback through usability testing, survey designs, user interviews, data analysis, heuristic evaluations, exploratory research methods, and other modern research practices. You utilize industry standard design tools to create top quality user interfaces, customer interactions, and interactive prototypes. Your UI design skills are top-notch and you contribute to establishing, maintaining and approving style guides and pattern libraries. You possess a pixel perfect, master level understanding of user-centered design practice through the application of type, color, and motion. Requirements You have a digitalportfolio that demonstrates user-centered research and design practices. You're smart and you have a Bachelor's, Master's, or certification in Design, Technology, or a related field to show for it. You have 7+ years of UX experience. You can put us in contact with 2 references who can tell us how awesome you are. The Perks Located in Coraopolis, PA, only 12 miles from downtown Pittsburgh! Opportunities to travel for research and professional training. Corporate campus amenities include a gym, intramural sports program, cafeteria, and coffee shop. Tuition reimbursement options. DICK'S Sporting Goods We are passionate, committed, driven, and skilled. We work hard to play hard, and have fun doing it! Serving athletes since 1948, DICK'S Sporting Goods is the nation's largest sporting goods retailer. Our family of businesses includes DICK'S Sporting Goods, Golf Galaxy, and Field & Stream. On an average day, we engage with over 1 million customers through our digital platforms. We believe that sports make people better, and we work alongside some of the biggest brands to continue to provide cutting-edge products that forge the future of sporting goods retail. At DICK'S Sporting Goods, we are a technology organization focused on delivering engineering solutions that serve the needs of our sports and fitness customers. We are looking for talented people to join our team so we can continue to drive sports innovation for all athletes. DICK'S Sporting Goods currently does not provide visa sponsorship for this position. 18000HSC
Salary Range: NA
Minimum Qualification
8 - 10 years

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